Shahla Hockensmith

Director of Streamlining Services 

“Committed to serving people and
improving the lives of others.”

Since 1988, I have worked in many environments where I recognized technology as the obvious path to increased efficiency.  I worked hard to learn various pieces of software and eventually web-based systems so that I could work smarter, rather than harder.  This method of performing work made me seemingly indispensable in my positions over the decades.

Recently (from 2012 to 2021), I served as the registrar of a school that served up to 1700 students in grades K-12 in a large school district in WA. In this role, I successfully migrated “paper” processes to online processes. I have taught many teachers, secretaries, and district personnel how to use Google tools to streamline internal processes. Utilizing these tools, district, and building staff are experiencing increased efficiency and more effective collaboration through this common platform. 

I am privileged to be part of a statewide organization that supports alternative learning organizations in WA. I am a regular presenter at their annual state-wide conference. In 2020 I was honored to receive the “Friend of WALA” award as a recognition of my dedication to my work, loyalty to clients, and unfailingly positive attitude in all situations.

In 2022 and 2023, I presented Streamlining at the national DLAC conference. I am scheduled this year to speak at a national DLAC event in 2024 as well.

In every organization I work with, we use Google tools to streamline our internal processes.

I am Google Certified and qualified to evaluate workflow situations and create a custom plan to increase communication, efficiency, and collaboration.